Frequently Asked Questions

Everything you need to know about shopping with JAYNE Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that jewelry and final sale items are non-returnable.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate pieces from various designers, we also include specific fit notes (e.g., 'runs small' or 'oversized fit') in the description.

Do you offer international shipping?

Yes, JAYNE Boutique ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

Can I modify or cancel my order after it has been placed?

We process orders quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate changes or cancellations.

Are your materials sustainably sourced?

We prioritize working with designers who use high-quality, durable materials. Look for our 'Conscious Choice' badge on product pages for items made from organic or recycled fabrics.